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The Cheesecake Factory

Engaged employer

Overall, this location is very busy and the money is good and I only left to gain professional business experience. - Food Server The Cheesecake Factory Employee Review

4.0
Jul 29, 2011
Recommend
CEO approval
Business outlook

Pros

-One of the busiest locations anywhere, from what I hear from management. Which means...the money was good! -Adequate level of training before you even step foot on the floor. Two weeks of classroom training. -Senior management as well as floor managers (at this location) were all very easy to work for and helpful. I liked some more than others but I never had a problem with any of them. Not sure about who's there now. -Great staff! Made lots of good friends there! -Lots of celebrities go there!

Cons

-The white pants!!! -It is located in the Sherman Oaks Galleria, so unless you wanted to pay for monthly parking ($40/month when I worked there) you have to park on the side streets, which can be hard to find since this place is always busy. -Be prepared for a long shift on Friday nights when a big movie premiers! There was some times an hour + wait. -Quit a few rude customers!

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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