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The Cheesecake Factory

Engaged employer

Hostess - Host The Cheesecake Factory Employee Review

3.0
Apr 9, 2016
Recommend
CEO approval
Business outlook

Pros

The restaurant employs a large and friendly staff so the social environment is nice. Easy to get time off. Can wear your own clothes (just all black). Free meal on break if you work a double. Work with 3-5 other hosts.

Cons

I had two jobs as a hostess prior to working here and I did not enjoy my job as much; the others I really enjoyed. 1.) The pay was terrible, $8/hr with no tips 2.) It's common to work a double 2-3 days in a row. Keep in mind you're standing the entire time, you're not eating for hours, the restaurant is very large, and you're walking on stone floors. 3.) Only one host is allowed to stand at the front desk, the others have to walk around and do other duties like check restrooms, booths, clean the lobby, etc. Very monotonous 4.) Cleaning restrooms wouldn't be that bad if the guests knew what the hygiene bin was strictly meant for. 5.) I think the corporate setting restricted management. The guest was most likely always "right".

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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