Honestly a waste of time. - Anonymous employee The Big Phone Store Employee Review

1.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were no pros in this company.

Cons

Avoid this company even if this is your last resort. They don't value anyone's time and are extremely unprofessional.

avatar
The Big Phone Store Response
3mo
Thank you for your feedback. As reviews on this platform are anonymous, it can be difficult for us to fully understand or respond to specific situations. We take professionalism seriously and are committed to treating all employees with respect, fairness, and integrity. Creating a positive and supportive working environment is a priority for us. We’re proud that many of our team members have built long-term careers with us, and that the majority of our employees stay with us for a number of years, progressing and developing within the business. We also recognise that online forums can sometimes reflect more negative experiences, which may not always represent the broader experience of our team. For that reason, we encourage anyone considering joining us to review the full range of feedback available. While we understand that not every role or organisation is the right fit for everyone, we remain focused on maintaining high standards and continuously improving.

Explore other reviews about The Big Phone Store

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a fantastic experience so far. There’s a genuine sense of support across the teams, and it really feels like people want you to succeed. What stands out most is how quickly I’ve already been offered opportunities to develop and get involved in new things. It’s clear that the company values growth and actively encourages you to progress. There’s definitely room to grow here, and that’s really motivating to see considering I'm relatively new to the company. A great place to work with a positive culture and strong support for personal and professional development.

Cons

None that I can think of

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great diverse team with lots of room for growth. You are given opportunities based on your strengths and skills. I went in initially as an Admin Assistant, then through the interview process I showed that I was more suited to a customer service role. So rather than turning me down for the admin role it was discussed with me during that interview that my skill set would be better suited for another role. I agreed and love it. The team are friendly, yet hard working and focused, and the management team are always there if you need them. Plus if you need anything to make working there easier or more comfortable you are given opportunity to put that across and more often than not it is put into place quickly and efficiently.

Cons

None that I can think of

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