Great idea ruined by tragically terrible leadership - Revenue Team Member Textio Employee Review

1.0
Sep 25, 2020
Recommend
CEO approval
Business outlook

Pros

- Lots of really special and passionate people on the ground floor - The technology itself is a really cool idea and had the potential for being a game-changer for writing - Great branding, but almost no resources to make use of that advantage

Cons

DON'T DO IT! I know, it sounds great. That's literally the platform Textio offers; to use language to sound appealing, inclusive etc. Sadly, you'll find out within a few months that these words are not followed with action. This is not uncommon for any org, so a few other things to know: - Zero clue on how to bring something to market. Early success led to big egos that feel like whatever they make is pure gold, despite little signal from the market wanting what is being shipped. Almost no go-to-market planning on top of that. Most newer features have flopped pretty hard. - The thoughtful, inclusive culture that they tout really comes off as more of a culture of attacking/shaming any comment, behavior, or belief that could potentially offend anybody. Due to this, everyone walks around on eggshells and rarely says what they really mean. - Blatant favoritism; some suffer severe micro-management while others are free to do whatever they would like without question. - Significant flaws in the product itself; lots of smoke and mirrors are used in the data to prove value to customers. - Very little career opportunity. Hardly any promotions happened in my time there despite many being deserving, as there is no real structure or care for how one can advance their careers as they want to. The expectation is blind loyalty to a company that does not have your back.

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Textio Response
5y
Thanks for the feedback. Across the company at every level, people on the team work exceptionally hard to conceive, build, and sell something that is great for customers. I'm sorry to hear that you had a negative experience in your time at Textio. I'd be happy to hear your observations directly if you are open to it. Kieran

Explore other reviews about Textio

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture was fantastic! One of the best companies I ever worked for! Felt a strong sense of belonging especially working for a mission driven company and great benefits

Cons

Our head of sales at the time did not give the most clarity or direction to the sales team, (had a tendency to talk in circles) making it hard to know what the ask or direction was at times

3.0
Jul 31, 2025
Recommend
CEO approval
Business outlook

Pros

Before I even started, my future teammates reached out to welcome me via email and LinkedIn, and the CEO (Kieran Snyder at the time) personally reached out too. It was a truly special onboarding experience. Coworkers are some of the kindest, most earnest, and intelligent people I’ve ever worked with. Some will be lifelong friends. Flexible schedules and an environment that treated us as humans first. Very supportive of personal needs. At its height, Textio had a strong, inspiring vision of inclusivity that I truly believed in. Solid compensation and benefits. The leadership team saw potential in me and helped me grow and level up. I'll always be thankful for that. I learned a ton and sincerely appreciate my experience here.

Cons

The combination of challenging product-market fit, hubristic product pricing, and generative AI have completely cannibalized Textio’s use cases. Major ATS and HRIS vendors have built “good enough” generative capabilities that procurement teams prefer. Customers won’t pay 5 or 6 figures for what is now perceived as “nice-to-have,” especially as HR tech & DEI budgets shrink and the conversation evolves in 2025. Despite pivoting to talent management, market perception remains “job post debiaser" Four layoffs since 2020 = instability and constant uncertainty.

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