Was great, now I'm not so sure - Software Engineer TextNow Employee Review

4.0
Jul 15, 2023
Recommend
CEO approval
Business outlook

Pros

- The pay and benefits are great. - Lots of people who are very smart and very nice.

Cons

When I started at TextNow I would have given a 5 star review, but recently things are moving in what feels like the wrong direction. - Managers who are loved by their reports are constantly let go. - Product initiatives always trump engineering initiatives . - Work life balance is becoming worse.

Explore other reviews about TextNow

5.0
Aug 29, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven company, with no brilliant jerks policy.

Cons

Some constantly changing priorities cause swirl and inability to execute at times

1.0
Jun 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good Pay Decent benefits (used to be a lot better)

Cons

- Senior Leadership team has no idea what they are doing and make bad decision after bad decision. -No adherence to process, no standards and no accountability! - The company culture has completely tanked over the last 2 years, TextNow used to be a great place to work.

7
avatar
TextNow Response
11mo
Thanks for taking the time to share your feedback. We're glad to hear pay and benefits meet your expectations, as we’re always working to ensure our total rewards remains strong. We’re truly sorry to hear that your experience at TextNow hasn’t matched your expectations. Especially if you’ve seen a shift in the culture you once valued. As you know, culture is something we take very seriously, with our Values Bootcamps, culture interviews and more. We know it requires ongoing attention, reflection, and effort from everyone, especially our leadership team. While we recognize that not every decision will land perfectly, we are committed to learning from both our wins and our missteps. We value open and honest feedback and are constantly working to improve processes, clarify standards, and build stronger accountability across the organization. We will continue evolving to create a place where people can do the best work of their careers.
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