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      Text2Drive

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      Company going down hill - Customer Success Manager (CSM) Text2Drive Employee Review

      2.0
      Jan 12, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Partially remote, mileage pay, great team besides management

      Cons

      Poor management, expectations are fluid, quarterly bonuses take 2 months to receive, not enough room for growth, raises are minimal, no training pay for new hires

      Explore other reviews about Text2Drive

      5.0
      Jun 28, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Independence to work without micromanagement

      Cons

      Doesn't manage large scale changes well

      1
      1.0
      Feb 6, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the original T2D team is incredible and were the reason I stayed as long as I did.

      Cons

      NEPOTISM. Senior leadership only hires their cronies/family/lovers/people they can control. Senior leadership in positions they have no business being in and promoting employees who do not know how to manage anyone or use the platform. Once there were some leadership changes from the original team things went SEVERELY downhill, including employee buy-in, which created a mass exodus of top-performing and committed team players.

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