STAY STAY STAY AWAY - Medical Records/Receptionist Texan Eye Employee Review

1.0
Jan 25, 2018
Recommend
CEO approval
Business outlook

Pros

-I've met some pretty great people there (my peers) -Drug reps bring food pretty regularly

Cons

-Once you sign an employment agreement, your time is no longer your own. You are basically required to work over time to make up for the time you lose literally running around during clinic hours because they are so understaffed and overbooked. You are reprimanded when you can't finish your job, but scolded for getting a minute's worth of overtime. I know it's a business and the goal is to make a profit, but it can't all be about the money money money. -When you're hired, you're told that you will get yearly reviews and will have a chance to make more money, but that's not true. The payscale is not where it needs to be, especially if they want to be competitive in this field. -Favoritism is very real. Some of the harshest personalities I've ever come across are either part of management or are some of those "veteran" employees that can do whatever they want. -Women are definitely sexualized here by upper management (i.e. being forced to stay after hours to talk in office, sexually aggressive comments by some male staff members, even patients get inappropriate, unwanted hugs, groping...etc.), but when you want to make a formal complaint, you are hushed and your feelings are shelved because the perpetrators are not disposable like you are. -The chain of command there is seriously convoluted. You are not allowed to talk to upper management directly. You have to talk to this person, to talk to this person, to talk to this person, to have them send an email..... and then nothing is resolved. It's a vicious cycle. -Training was sub-par to say the least. It's the busiest clinic I've ever worked for, or even witnessed, and I was given 2 days of "training." That training consisted of a game of Simon Says, no room/time for questions, and then you're on your own. It was very overwhelming, but I was expected to be sufficient after 16 hours on the jobs. -If you speak up for yourself, you will be performance managed out. Without a doubt. Management does not take criticism well, and any reservation or concern from staff is not tolerated. Basically, if someone higher up the chain of command wants you gone, you're gone. They'll either make you so unhappy when you're there that you'll quit, or they'll find anything to fire you.

Explore other reviews about Texan Eye

5.0
Apr 26, 2022
Recommend
CEO approval
Business outlook

Pros

Paid Time Off, Paid Holidays, Paid Birthday Day Off, Medical/Dental, FSA, Short-term/long-term, Company paid Life, 401K, Certification Reimbursement, M-F, opportunity for growth, free uniform scrubs, great workplace culture and environment.

Cons

None. Its a great place to work, everyone is a valuable asset to the company and treated like such.

1.0
Aug 8, 2024
Recommend
CEO approval
Business outlook

Pros

You grow very close with coworkers.

Cons

Horrible systems that make things harder for employees and patients, it's a clinic for people with poor vision and they're expected to check themselves in and fill out things on a kiosk, lots of complaints non-stop regarding that. If you haven't been there 4+ years upper management could care less about you. Gossip/hate filled work environment, when hr is involved management acts fake nice which is almost worse than being rude. I have never worked somewhere like this before and I hope I never do again. You recieve little to no training then are penalized for mistakes, I've seen multiple other reviews stating this as well so I know it's not only me. I was treated like I was dumb for asking questions my first month, it made me second guess myself and overthink constantly which in turn did not help my work performance. I have heard negative things about working with the technicians and also the front office. I have heard from other employees that if the company was to be audited that they would be shut down, so all around not a good company.

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