Avoid at any cost - Anonymous employee TerraCycle Employee Review

1.0
Feb 29, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I used to like working there till I understood what was going on...

Cons

The company has faced significant challenges, and it's evident in its gradual decline. It struggles to generate sufficient revenue while grappling with uncontrolled costs due to ineffective leadership. There's a noticeable absence of adequate tools and streamlined processes, particularly within the supply chain, which largely relies on manual methods. Transparency is lacking at the C-level, often characterized by dishonesty and manipulation. Despite layoffs occurring every 3-6 months, they are not openly acknowledged. Employees are mandated to be in the office three days a week, lacking the flexibility they need. HR seems to be present solely for administrative purposes, with minimal involvement in employee welfare. The overall culture is toxic, largely attributable to the behavior of the C-level executives.

avatar
TerraCycle Response
2y
We’re sorry this is how you left the company feeling. The last couple of years have been challenging as 2021 was high growth and we were bullish - we’ve seen different parts of our business grow and others shrink. We’ve had to adapt accordingly. At the same time, we’re preparing for our next growth chapter and ensuring the right people and systems are in place.

Explore other reviews about TerraCycle

5.0
Sep 29, 2025
Recommend
CEO approval
Business outlook

Pros

Mission driven Flexibility (WFH/PTO/Hours etc) Voice is heard and opinion matters

Cons

Demanding pace of play comp is a little on the low side

2.0
Apr 10, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The immediate team is great to work with; essentially, anyone below the VP level is genuinely a good person, and we all share a common goal of wanting to make a positive impact for the majority.

Cons

This company prioritizes appearances over people. Leadership is focused on making things look good for potential buyers, not on supporting employees. When people leave, their roles aren’t replaced — the remaining team is expected to pick up the slack without raises or recognition. Salaries are low, and there's no accountability at the top. They often say 'bring your solutions, we value entrepreneurial spirit,' but ignore input and push poorly planned ideas that lead to failure. There’s also a toxic culture of gaslighting lower-level employees into doing more, without ever questioning if deeper changes are needed. The company has increasingly shifted its focus toward profit and optics, drifting away from its original mission and values. The return-to-office policy highlights this disconnect — lower-level employees are required to badge in so attendance can be tracked, while upper management can negotiate exceptions to this rule. If you're sick or miss a day in-office, you're expected to "make it up" by coming in on a Monday or Friday, even if there is no one around. It’s demoralizing, controlling, and shows a lack of trust in the people actually doing the work.

6
See reviews by: Helpful|Rating|Date|All