Great people - Customer Service Representative (CSR) Terminix Employee Review

5.0
Mar 14, 2023
Recommend
CEO approval
Business outlook

Pros

Leadership actually tries to help

Cons

Some leadership just don't bother

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Terminix Response
3y
Thank you for your years of service and for taking the time to share your feedback! We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.

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5.0
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Pros

Weekly pay is great I think

Cons

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2.0
Jun 26, 2026
Recommend
CEO approval
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Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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