1.0
Nov 6, 2019
Former employee, less than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Recognized branding and a long ex history of treating employees well
Cons
They changed the entire incentive and reward commission structure just weeks after I came on and agreed to. Very much negatively affecting techs. The metrics always punish the techs despite there being multiple reasons for customer cancellations (such as double billing customers, or bad customer experience with call centers)