Strong brand but service quality has declined - Residential Sales Representative Terminix Employee Review

3.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great Brand Name and Customer Service

Cons

Service Declined Since Bought Out By Rentokill

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Terminix Response
2mo
Thank you for sharing your experience and for your years of dedicated service. We recognize that periods of transition, especially following acquisitions, can bring significant change — and sometimes challenges. We’re committed to honoring the best parts of our legacy while also building a stronger, more unified future. We appreciate you taking the time to share your perspective. If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.

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5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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