Overall Decent Experience - Client Success Manager Terakeet Employee Review

Amazing benefits, great coworkers, flexibility and work/life balance

Nothing for myself personally – it is fast paced, changes often internally with org structures and processes; you have to be able to be flexible and adaptable.

-Strong opportunities for growth and advancement for those willing to invest the effort. Success is earned through hard work and contribution. In my time here I have been able to carve out my own paths through hard work that have led to multiple and very different, yet fulfilling roles. -Terakeet has made some recent changes to the leadership structure that has had immediate improvement on communication, professional development and has eliminated bottle necks for decision making. -Leadership is receptive to feedback and actively works to improve. While decisions may not always align with every individual’s expectations, it is clear that thoughtful consideration is given. -Transparency is a clear priority for leadership. In response to employee feedback requesting greater visibility, leadership has made intentional efforts to increase transparency while thoughtfully balancing the need for discretion and responsible communication. -Terakeet is consistently evolving to meet the changing needs of its clients and the industry. The company continuously adapts its tools, processes, and strategies to ensure effectiveness, efficiency, and a competitive edge in a rapidly shifting landscape. -Compensation is fair and aligned with industry market standards, reflecting role responsibilities and performance expectations. -Terakeet values it employees. Most recent example I think of is Terakeet absorbed the increasing cost of our health insurance. -We are led by an all women executive team!

As anyone would expect we are experiencing some growing pains as we scale our reputation management business. Short staffed, so the day to day is currently hard. We still have some crabs in the bucket. Those are are disengaged at our company wide meetings, miss important information that is being shared. Without that information they are left to make their own (wrong) assumptions and start to spread unneeded negativity.