I love it! - Studio Manager Tend Employee Review

5.0
Apr 13, 2023
Recommend
CEO approval
Business outlook

Pros

The team The Culture The mission Flexibility I truly enjoy every second at Tend. This company gives you a platform to grow. Since we are still fairly new, the are endless opportunities for growth. Change has happened since I first started, but things always change. The intent behind the change is always positive w/ hopes that every change pushed our company forward. A lot of people have unrealistic expectations of their employers-- I think most of us forget-- this is still a business.

Cons

Nothing-- Tend is a new company that will go through "growing pains" like most companies. They listen to feedback and try to self-correct almost immediately.

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Tend Response
3y
Thank you for sharing your feedback and your experience with Tend. We are very appreciative that you shared your enjoyment of Tend’s culture, mission, flexibility, and team. We are a newer organization, as you said, and we do have change, and thank you for sharing that you feel the intent behind the change is for a positive, new outcome. We strongly consider all aspects and viewpoints before making a change, but our intent is to always make sure our teams know why we are making a change and how this change will impact them. We look forward to growing further and thank you again for your feedback. If you have any further feedback or would like to continue a dialogue, please reach out to us at people@hellotend.com.

Explore other reviews about Tend

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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