Burned out - Registered Dental Hygienist Tend Employee Review

3.0
Jan 5, 2023
Recommend
CEO approval
Business outlook

Pros

Benefits, wage, new technology, sharp instruments

Cons

Lots of work. For a new pt you get 1 hour- you have to take fmx, pano if they have 3rds, perio chart, ocs with velscope, intraoral photos, check up and prophy. When patients hear they can’t get prophy they get upset. Each patient (new or returning) reviews you. They are very particular patients. Assistants don’t want to help. Hours are 6:30-3 for morning shift, 12-8:30 for pm shift, 7:30-5 for Saturday shift. You’re always at work or commuting from work. Saturday are so long. You get Sunday off and then you back here Monday 6:30 am.

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Tend Response
3y
Thank you for sharing your feedback and for all you do to serve our members. We are glad to hear that you are happy with Tend's total rewards (compensation & benefits), plus the technology and instruments we provide for our teams. We appreciate you taking the time to share your experience as we understand how important it is to listen to our team, and your valuable feedback, to drive a better organization. We apologize for any shortcomings you have experienced. Our mission is to make patients look forward to the dentist and have access to care. Patient satisfaction is a key component of this which we achieve, in part, by providing our members with access to high quality care during hours other dental offices are closed and listening to their feedback to continue to improve the experience. We strive to create an environment where every employee feels valued, respected and supported by their team. Throughout the interview process we are transparent to ensure each candidate fully understands the responsibilities of the position and the studio schedule. Our employees thrive in a fast-paced, team-oriented environment and get satisfaction from the unique opportunity to help patients in their path to better oral health. We'd love to learn more about your perspective and continue the conversation with you. Please reach out to people@hellotend.com, use our anonymous employee feedback portal, or speak with your direct manager.

Explore other reviews about Tend

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

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Tend Response
2d
This made our day, genuinely. Growth opportunities, flexibility, and fair pay are things we work hard to get right, so it's great to hear they're landing. And the tech feedback? Noted — and honestly, same. We're always looking at how we can push further in that area. Thanks for being part of the Tend team.
1.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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