Pros
Pre-Covid: Free snacks, game nights, monthly happy hours (if those things matter enough to offset everything else). Post-Covid: Not having to go into the office which is in a terrible part of the city with very limited safe parking. - There were / are some genuinely good, hardworking people that want to do good work on behalf of customers & their teams. People within their respective teams build fairly tight-knit relationships. - Handful of customers building world-changing products. - Decent benefits (fully subsidized healthcare, 401 though no matching, "unlimited" PTO (though any of these things have become Bay area basics)
Cons
- TOXIC culture. The worst I've ever encountered. - Overextended employees - tremendous amount of manual work for a company with automation in its name. It's not if you will get completely burnt out, but when. - Each week the target changes of which department or team member will have the finger pointed at them for the non-stop "fires". - Constant changing of process and responsibilities thus ensues the next cycle of the blame game. All start-ups are subject to constant change, but change here is poorly executed (decisions made in a vacuum, rolled out w/o stakeholder buy-in, etc). - Tied to the above, no clear career path or advancement though often promised "it's coming" and to be patient. - Below market pay for most everyone except those at the top.