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      Telstra

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      Telstra reviews

      Best BPO company - Anonymous employee Telstra Employee Review

      5.0
      Jun 7, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Because primarily this is Australian-based company and the job is day shift. plus they offer a competitive salary and they would really let there employees grow.

      Cons

      I think the downside of working in a BPO in totality is that you can never really see stability although some may claim that a company is already stable. One colleague even told me not to settle on becoming a Call Center Agent as it can never really be considered as a career.

      Explore other reviews about Telstra

      5.0
      Nov 23, 2025
      Junior intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work and gain experience

      Cons

      Pay isn’t that great in comparison

      2.0
      Apr 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      real remote arrangement for most staff

      Cons

      There is no direction except cost reduction. While revenue is a concern, there is no general understanding on how to remove internal barriers that stop revenue from coming in. Business model is not sustainable and it is surviving by selling off asset and business at the point.

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