2.0
Mar 20, 2025
Current employee, more than 1 year
Marquette, MI
Recommend
CEO approval
Business outlook
Pros
Full time-decent a benefits and opportunity to make overtime or receive extra pay
Cons
Unrealistic expectation on call they want under 4 minutes company cuts money by having agents do scheduling, billing, sales and troubleshooting. Micromanaging. Constellation client is the worse. Inequity based on race. You will literally be ignored by upper management if you don’t fit a certain aesthetic.