UPPER MANAGEMENT NOT QUALIFIED - Operations Supervisor Tel-Assist Employee Review

1.0
Oct 31, 2024
Recommend
CEO approval
Business outlook

Pros

MOST of the team members/operators were cool, seeing how we we were there for long shifts and schedules. When the calls were consistent, the interaction with people of various backgrounds and various concerns was exciting.

Cons

GM got position basically by inheritance; only qualification is that this was the only placed she'd ever worked since an adult. The have poor management skills and skate a thin line with illegal labor practices.

Explore other reviews about Tel-Assist

5.0
Apr 6, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are always hours to work if you want them, and the hours are flexible.

Cons

Maintaining stats can be challenging, and it can be difficult to move up.

2
2.0
Nov 22, 2025
Recommend
CEO approval
Business outlook

Pros

A paycheck and consistent hours

Cons

They will overwhelm you with work and praise you for doing a good job until corporate finds one small mistake and fires you without warning.

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