You’re a number - Virtual Receptionist Tel-Assist Employee Review

There are always hours to work if you want them, and the hours are flexible.

Maintaining stats can be challenging, and it can be difficult to move up.

MOST of the team members/operators were cool, seeing how we we were there for long shifts and schedules. When the calls were consistent, the interaction with people of various backgrounds and various concerns was exciting.

GM got position basically by inheritance; only qualification is that this was the only placed she'd ever worked since an adult. The have poor management skills and skate a thin line with illegal labor practices.