Pros
Exposure to both webinar operations and content creation.
Learned how to work under high pressure and adapt quickly.
Some colleagues were friendly and tried to help where they could.
Cons
Their job adverts are usually under LabX Media when it really is Technology Networks.
The role was effectively two full-time jobs combined (Webinar Coordinator and Copywriter), with no adjustment in pay or workload expectations.
Managed by multiple people with overlapping demands and conflicting deadlines — no clear reporting structure.
Communication was chaotic. All employees shared a central inbox, which made it extremely easy to miss important emails.
I was sent a used, outdated laptop that arrived damaged. When I reported it, I was blamed for breaking it and offered only a convoluted “temporary replacement” process that I didn’t have the time to chase due to the intense workload.
I requested the laptop be properly fixed later in my probation period, but shortly after this request, I was told I wasn’t the “right fit” and was let go. I was then charged for the damaged equipment, despite it being faulty on arrival — this left me with a significantly reduced final paycheck.
HR was unprofessional and rude during my exit, and to this day, has not responded to requests for a reference.
Expectations during probation were vague, unrealistic, and not clearly communicated.
