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      A Team That Cares From Top Leaders to the Techs - Quality Assurance Tech Service Today Employee Review

      5.0
      Nov 21, 2022
      Quality assurance
      Recommend
      CEO approval
      Business outlook

      Pros

      TST supports its employees with a progressive benefits package, including flexible schedules and the best healthcare available. They offer training and opportunities for upward mobility within the company, and it feels good to be working in a place that is more like a close-knit family. Everyone here takes joy and pride in working as a team, and as a result the customers notice. I've had exceptional experiences with everyone from the top leaders to the techs who work in the field.

      Cons

      Every year, the leadership team unveils a new benefit or opportunity for the TST team -- and they are receptive to new ideas. If I could think of a way to improve, I would feel comfortable talking with them about it. Everyone is so friendly. I really appreciate working for such a caring company, so right now I can't think of a negative.

      avatar
      Tech Service Today Response
      3y
      Thank you for your kind words....they mean a lot to our entire management team. As you know, Tech Service Today's core focus is on "Improving the lives of our customers, our teammates, and their families." It means a lot when teammates confirm that we're accomplishing that.

      Explore other reviews about Tech Service Today

      5.0
      Jul 4, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      If you work hard, support your co-workers, focus on growth, customer service excellence and take accountability you will be valued, respected and and supported. It’s a pretty basic equation.

      Cons

      Pace may not be for everybody, but for people who thrive in a driven, success oriented environment, it’s a great fit.

      2.0
      Apr 21, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, clarity of job instructions, people to reach out to with questions

      Cons

      Professional growth, inaccurate workplace recognition, favoritism, an immense workload, and poor management.

      1
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