Don’t fall for this trap - Customer Service Representative (CSR) Tech Mahindra Employee Review

1.0
Dec 30, 2024
Recommend
CEO approval
Business outlook

Pros

Got benefit from day 1 apart from that nothing only pros is it’s a remote role

Cons

Got hired for some other department and working at some other department Useless training they trained us with ppt and a test account which doesn’t even have any feature. No proper guidance they expect us to be proficient in everything and how is that possible Very less pay- even the actual company pay more compared to this ppl taking away our money not giving proper training doing micro management it’s a call centre job I agree but there must be some kind of respect given to the employe we are not cattle expecting us to be on queue forever without even moving our self. Poor work life balance - No proper training No proper communication Insufficient knowledge for the TL

Explore other reviews about Tech Mahindra

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

everything good and very professional

Cons

No issues, everything is good

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Depends on the project, I got one which was completely self sustained (no managerial politics in day to day work) and my India team and client were decent .

Cons

1. Low Salary, hardly any bonus or increments annually 2. Mismanaged HR and WFM (work force management) team they block employees from searching jobs till their skills which need to be approved each time by their manager match at least set number of skills in each internal job posting 3. Expect visa holders to find an internal job+ have the H1b transfer done in 2 weeks else they send you back to home country 4. Mandatory work from office 5. Forceful and rude managers with no compassion 6. Most resources are very low quality

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