Pros
Medical, tea, coffee, hot chocolate, team mates are nice.
Cons
Center manager is sexist and yells at females, and obviously favors and has more regard for males. There are incoherent 1am texts sent. HR will screw your paycheck up ALL THE TIME, especially on OT. The hiring/onboarding (Can't refer to this as a process) is just a convoluted and repetitive, farcical cluster. No HR is present during onboarding. You will be under paid and under valued because they are cheap as hell. There is 0 job security since this location struggles to keep accounts, and loses them. The place is a revolving door with 100% turnover. Unless you're Indian, you won't go beyond team leader at location. Since they can't keep people, you will be constantly harassed to go to work on days off. Other TechM teams refer to US locations as "sweatshops." Broken/non-existent training. You won't be offered a pay raise unless you leave, and the offers for an increase in hourly wage (but classified as salaried) is so paltry it's insulting. What you make per hour is not shown on your checks. It's so weird. The company is too cheap to even partially compensate you for the use of your personal smartphone, which you absolutely need to do the work. You have to download security apps to your smartphone imperative to the job, but don't expect to be compensated for use of your phone or your phone service.