ROGERS Process - Customer Support Consultant Tech Mahindra Employee Review

3.0
Apr 26, 2019
Recommend
CEO approval
Business outlook

Pros

Good company campus and good transport service no much benefit's especially for the "BPO"'S but for the rest it's an good place to grow

Cons

The Rogers(BOT) team in TechMahindra Hinjewadi Phase 3,Block 2 East Wing 4th Floor, it was a living nightmare for me truely,it demonstrated 21st Century Slavery, I'd state my reasons In this review please go through Firstly I'd say the The Incentive Grids are two high even the KRAs are set beyond 130% productivity targets, which are acheivable only if you worked 8.5hours out of 9 compromising on your breaks, Secondly you'd loose money if you exceed your breaks even by 2-3 minutes But won't get a penny for not taking all the breakes. don't expect anything from the management,cause they won't give you or support you anyway. Team leaders are not co-operative The management would do nothing despite complaining servral times, When the work loads would be high, the team lead won't let you take your biological breaks, not all, just one, was like that, and me lucky enough to not fall in that team, The work environment wasn't friendly You weren't allowed to talk to colleagues while working, Neither you could take leaves on required emergencies. unplanned absentisn is NCNS no matter if you are sick, they'd always cut out your salary, Unfair treatment and partiality was in the blood of T.L Few prime people had the access to Team leads account to spy on employees,and shared passwords among other primes . Which was strictly in the Zero tollerance policy,but it all was happening and the manger was aware of it,still no action was taken, (Not sure if they are still there or they have moved out ) And yes the Incentive calculation was shady nothing was discussed with us, Never did the employees get to see the team performance report, but we were always told that we were lacking behind our targets, Despite everyone was hard working. Except few which are so called primes If ever anyone is hired at TechM, I'd Suggest not to go for the Rogers process, I always wanted to join TechMahindra I didn't intend to join in the Rogers team but rather in one of the development teams, but the way my first job experience turned out was awful enough for me, I am happy with my current job and I have 0 regrets about resigning from TechMahindra

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5.0
Jun 9, 2026
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CEO approval
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Pros

everything good and very professional

Cons

No issues, everything is good

1.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Cons

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

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