MSP IT Helpdesk, Don’t be fooled - Technology Advisor TeamLogic IT Employee Review

2.0
Jan 31, 2022
Recommend
CEO approval
Business outlook

Pros

If you leverage your worth, management will treat you as such.

Cons

Poor inbound call management Always short handed, L1/L2 is expected to burn out You are an island, coworkers don’t want to lose their jobs so are conditioned to silence. Management will mislead you to keep you off balance. (KEEP YOUR OWN RECORDS) Responsibility - to- compensation ratio… heavy. Be prepared to dodge a couple busses. (Reference your notes!) Cult-thinking, don’t speak up or you’ll be singled out and amputated. New management doesn’t want “thinkers” but in stead people who blindly follow directions. This is to employee detriment / employer convenience when it comes to assigning accountability/blame.

Explore other reviews about TeamLogic IT

5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard working team with lots of potential. Leadership is always open to contructive criticism

Cons

There is always room to improve Wish there was more time to get to the root cause of issues everytime. We generally do, but sometimes the demands of the other clients don't accomodate spending more time on a ticket.

1.0
Jan 13, 2026
Recommend
CEO approval
Business outlook

Pros

The hours are nice 8am-5pm Mon-Fri

Cons

The owner is very rude and there are so many things that are undocumented. It makes trying to learn the environment difficult. The owner also likes to belittle people in front of everyone else and is extremely unprofessional. This is by far the worst place I have ever worked in my 20 years of IT work.

3
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