Great part-time job - Usher Team Ops Employee Review

4.0
Sep 2, 2024
Recommend
CEO approval
Business outlook

Pros

watch professional sports and concerts for free meet people earn extra money

Cons

some customers are rude weather isn't always nice traffic is always an issue

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Team Ops Response
1y
Thank you for your review and for your service with the company. We appreciate what you and all of our employees give to the organization, and you are a part of the organization's success.

Explore other reviews about Team Ops

5.0
Aug 22, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible Free food Understanding staff Seeing cool events

Cons

Low pay No consistent hours

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Team Ops Response
8mo
Thank you for your review and feedback. We appreciate what you do to make our events safe and enjoyable for our guests.
2.0
Jan 13, 2026
Recommend
CEO approval
Business outlook

Pros

-Fun atmosphere -Supportive management -Ability to work in multiple stadium locations -Discounts in the Pro Shop/Free HOF and Lighthouse access

Cons

-Pay is terrible at minimum wage -HR lacks empathy and compassion in their responses, specifically when pay is discussed for rehires with many years of tenure -Misleading job posting pay -Staff who work the uniform control side are rude and make it uncomfortable to communicate with them -Lack of uniforms- Being given a 4XL jacket is unacceptable when its 3 sizes too big -Long hours working in the cold, followed by waiting for shuttle buses after each shift while off the clock in freezing conditions -Severely lacking pay incentives -Unrealistic expectations for Mandatory Events (Only allowed 2 excused absences out of 30+ Full Stadium Events

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