5.0
Aug 7, 2025
Current employee, more than 1 year
Lagos
Recommend
CEO approval
Business outlook
Pros
There’s a strong potential for technical growth, especially in cloud troubleshooting, customer communication, and case documentation. Microsoft Learn and internal training resources are often available.
Cons
Some engineers consistently receive more cases, while some receive fewer. Despite this imbalance, performance is measured using the same metrics, which creates a perception of unfairness and impacts morale.
