Apr 8, 2021
TeKnowledge Response
5yThank you for the feedback. It is not uncommon to have non-technical managers who are supporting technical employees. I can certainly see how you could be confused on why these folks are working in a technical company! However, these folks were put into place for their people skills - there is a separate support system for technical questions. Working remotely has certainly made providing support a challenge - I certainly agree with you there!