Not A Fan - Client Relationship Specialist TeKnowledge Employee Review

1.0
Jan 9, 2019
Recommend
CEO approval
Business outlook

Pros

There are once a month birthday cakes. You can add "I.T." to your job title If you worked in a call center before, you'll fit right in.

Cons

Just read the other reviews to get a better idea of the company culture. Notice how no one really has positive things to say. Believe them.

avatar
TeKnowledge Response
7y
Very sorry to hear that you have been with the company for over a year and the company doesn’t seem to be a good fit for you. If you haven’t done so already, we would encourage you to bring your concerns to your site leaders to identify where the gaps are. We are not an inbound call center – but since we provide technical support to fortune 500 companies there can be many overlapping similarities – like putting the Customer’s needs first and meeting our client’s Service Level Requirements. One of our Values is “Customer First” – and we are obsessed with meeting our Customer’s expectations when they a problem that has caused them to contact us.

Explore other reviews about TeKnowledge

5.0
Jun 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

avatar
TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

1
See reviews by: Helpful|Rating|Date|All