Survey - Technical Support Engineer TeKnowledge Employee Review

3.0
Oct 23, 2025
Recommend
CEO approval
Business outlook

Pros

Teknowledge Kigali is a great place to start your IT support career. You get to work with diverse people and develop both your communication and technical skills.

Cons

At Teknowledge Kigali, there are limited growth opportunities. Promotions often depend on connections rather than performance. Some engineers are moved to other business lines without contracts, which creates inequality in pay and treatment. Even after years of good performance, salaries remain the same. There’s a need for clearer career growth paths and fair salary adjustments for technical support engineers.

Explore other reviews about TeKnowledge

5.0
Jun 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

avatar
TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

1
See reviews by: Helpful|Rating|Date|All