Support Coordinator/Case Manager - Support Coordinator Taylor Life Center Employee Review

Wonderful caring staff, great boss and people who love what they do. New leadership that is doing remarkable things.

Need more therapist to handle consumer needs

Most of the people you work with are kind, caring, and helpful.

- HR does not take discrimination complaints seriously. Discrimination was reported to HR with no follow-up after three weeks. - Salary is not as advertised; earnings are incentivised, not guaranteed. Incentives are nearly impossible to meet without working overtime, and overtime is not compensated. - You are tracked (location and timestamped) on your personal phone. - High turnover of employees, leading to disgruntled consumers who you are expected to "clean up." - Supervisors and management are not resourceful; it is a very "figure it out yourself" environment, unless you ask your co-workers, who are also trying to figure it out. - Training does not prepare you for the job adequately. - They seem to only care about making money, not helping people (nearly to the point of insurance fraud). - A lot of favoritism in the workplace and personal family relationships that promote inner circles. - You are simply a vessel for completing paperwork, not providing people with the resources and help that they need.