Pros
Collaborative and supportive team environment within smaller groups. Strong camaraderie among colleagues, can make day-to-day work enjoyable. Opportunities for learning and exposure to various aspects of a growing company.
Cons
Leadership, especially the CEO, lacks accountability, resulting in slow progress and poor decision-making. Significant leadership gaps lead to inconsistent execution across teams. The company is still not profitable after 17 years, which raises concerns about the sustainability of the business. Critical projects, like the payments rewrite, have taken years to complete, The executive team repeatedly makes poor hiring decisions and a disastrous acquisition that has cost both time and money. The CEO’s focus is on personal anecdotes and networking for her next role (e.g., interviews about her gap year) instead of driving the company’s performance and results.