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Taproot Community Support Services

Engaged employer

Stay Away - Anonymous employee Taproot Community Support Services Employee Review

1.0
Jun 30, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ability to help people. Some good employees who are helpful.

Cons

Managers/owners on board and working for own interest. No front line support because central admin on constant holiday and new positions are all for senior managers.

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Taproot Community Support Services Response
7y
Thank you for your feedback. We are committed to creating a comfortable, responsive, and collaborative work environment for all our employees. We have an Open Door Policy at every level of the organization and we encourage our staff to bring their concerns forward for discussion and resolution. I am sorry you had a less than ideal work experience with us and I encourage you to connect with me directly to discuss your concerns. ~ Caroline Bonesky, CEO, WJS Canada

Explore other reviews about Taproot Community Support Services

5.0
Jul 29, 2025
Recommend
CEO approval
Business outlook

Pros

- Deep rooted belief in relationship and healthy workplace, which leads to improved quality of service for everyone they support. - Incredible flexibility around family and personal needs - Ongoing work being done to ensure direct supervisors of front line staff are trauma-informed and relate this to how they work with and support their staff, not just the supported individuals. - Pay is great - higher than the average. Though it is highly dependent on government contracts they do their best to ensure the benefits are good for their staff in the areas they have more control over. - Space for everyone to be heard - they just need to speak up. Emphasis on creating safe spaces for everyone to feel safe to speak up and ask questions. - Invest in meaningful training for all levels of the organization - Really great vision moving forward - Hear the input from staff and make the changes needed to make the work easier where they can.

Cons

- Heavily reliant on government funding for staff wages - this can't be helped in this field, it's just a con that all social service agencies face. Taproot does a great job of doing what they can to increase benefits and perks in other areas.

1
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Taproot Community Support Services Response
10mo
Thank you for your kind words and thoughtful feedback. We're glad to hear that the work we're doing around trauma-informed leadership, flexibility, and staff input is making a difference. It means a lot to know the vision resonates and feels exciting.
5.0
Dec 7, 2025
Recommend
CEO approval
Business outlook

Pros

Strong values, exciting initiatives, great management, good pay and benefits, rewarding work

Cons

There is not really any

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Taproot Community Support Services Response
1w
Thank you for sharing this. We’re glad to hear your experience with Taproot has been positive. It means a lot to know that our values, initiatives, leadership, pay and benefits, and the work itself are making a strong impression. Supporting employees well matters, because the work they do with the people and communities we serve matters. We appreciate you taking the time to share your experience.
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