Absolutely shocking - Sales Tapi Carpets & Floors Employee Review

Thank you for taking the time to share your feedback. We’re sorry to read how strongly you feel about your experience, as it does not reflect the values or standards we expect across Tapi. We take concerns around behaviour, professionalism, and the handling of complaints extremely seriously, and any such issues are always investigated. If anyone has concerns they do not feel able to raise directly, our confidential whistleblowing process is available here: https://forms.office.com/e/j012HQkqm8 Our customers are at the heart of what we do, and we pride ourselves on delivering a high level of service in every store. This is reflected in the trust our customers place in us, with a Trustpilot score of 4.8, which we work hard to maintain every day. While we recognise that individual experiences can differ, feedback like yours helps us reflect and improve. If you would be willing to share more detail, we would welcome the opportunity to listen and better understand your experience. Please feel free to contact us confidentially at people@tapi.co.uk