Fun team and good pay, but stressful management - Office Administrator Tapi Carpets & Floors Employee Review

Supportive colleagues and team members at the store level.

I found the operations management team difficult to approach and unwilling to listen to employee feedback. Interactions often felt like one-way conversations rather than constructive discussions, with little opportunity to share concerns or suggestions. Management appeared to be heavily focused on conversion metrics while overlooking the overall revenue being generated. Despite consistently achieving strong monthly revenue targets and maintaining the highest average transaction value on the team, these contributions were not properly recognized. The lack of communication, appreciation, and willingness to consider different perspectives created a frustrating and demotivating work environment.

Great company to work for, always on side and happy to help and support

None really, it's a lot to take in if you're not from flooring but that's easy to learn