No progression - Customer Experience Tails.com Employee Review

2.0
Jul 29, 2025
Recommend
CEO approval
Business outlook

Pros

Lovely people in the team Can be a great place to work if they try harder 9 day fortnight

Cons

Little to no progression, even after the many promises Negative atmosphere A downtrodden feeling amongst the team Bonus should be a pro, but it's dramatically lower for CX (even given the long term employment on the team)

Explore other reviews about Tails.com

5.0
Oct 11, 2022
Recommend
CEO approval
Business outlook

Pros

- Great team values - Clear / shared vision - Calibre of employees

Cons

Things can move quickly - make sure you can keep up!

1
avatar
Tails.com Response
3y
Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career.

Cons

Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career. On the flip side, you trade away some control over your time and decisions, deal with office politics and bureaucracy, and face limits on flexibility and earning potential. It’s a balance of security and structure versus autonomy and upside.

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