Genuine perspective - Anonymous employee Tag Employee Review

The role of HR within the office seems limited, as all, if not most inquiries are redirected to the support team (HR expects us to reach out to support team directly too.) The SLT places strong emphasis on the P&L performance of all accounts, which is understandable from a business perspective. However, once a project is secured, there appears to be limited involvement or concern regarding how the account is managed or how the work is delivered. Resource challenges are largely left to the traffic and client service teams to handle, without additional support. Given the limited resources available, this frequently results in team members being stretched thin, with no clear long-term solution in place. Opportunities for bonuses, salary increments, and promotions appear to be limited and if there's any, it is concentrated among a select group of individuals, including members of the SLT or those closely aligned with them. An imbalance in workload distribution among individuals at the same rank.