Feb 21, 2019
TXM Group Response
6yThank you for taking the time to leave an honest review.
We are really pleased to hear about your positive working relationships with senior management and colleagues during your time at TXM; we are also encouraged by your comments in relation to our training offering.
We are however sorry to learn of your frustrations and wish to address these as follows:
- Our commission structures are discretionary and reviewed on an annual basis; as much as we endeavour to be competitive in the industry, we must also consider the business’ position
- Quarterly trips were replaced by Company team events this year such as Ascot Day in July 2019 which was attended by the entire Company; we feel that this approach is more inclusive and brings the different departments together
- We value flexibility and have approved several flexible working requests this year to enable our employees’ to manage family responsibilities and maintain a healthy work-life balance; we have also introduced a shift system where some employees can start work earlier to finish earlier or start later and finish later – this was a suggestion that came from several exit interviews which we subsequently actioned
- TXM Recruit operates in industries that are predominantly male but in recent years, we have pushed to balance the gender ratio in the workplace, in fact our male to female ratio in 2018 was 55% to 45% - a statistic that we were proud to share at the Women in Transport client event that we sponsored.
Furthermore, we are pleased that our 2 training managers, 2 account managers, internal recruitment manager, payroll manager, HR director and advisor are all female.
- We are sorry that you feel there was too much focus on KPIs – a career in recruitment is rewarding but can at times naturally be challenging and highly target driven
We hope that we have clarified our position in the above but as part of our continuous improvement, please feel free to email us at hr@txmgroup.com as we welcome any further comments you may have.