90days - Service Engineer III TSP Employee Review

Hello and thank you for taking the time to provide us, as well as the Glassdoor community at large, your thoughts on your time with us so far. We're very happy to hear that you feel as seen, heard and valued as you do — we know a large number of our employees can be spread across the country in locations that may not have many other employees, or any other for that matter. So being able to keep in frequent touch is paramount to ensuring you and the rest of our team members get the help they need. You raise a very valid point — being on-call can be challenging. When we do hire for positions that require, we make sure that everyone understands what comes with that sort of territory; however, that doesn't mean it instantaneously becomes easier. Being on-call doesn't mean you cannot have a healthy work/life balance or take vacations — but if you ever feel as though it may be increasing in difficulty for you to maintain that balance, we strongly suggest having a conversation with your manager to see what accommodations can be made. Thank you for being part of our team, we're proud to have employees like you with us.