Nov 29, 2016
Anonymous employee
TSP Response
9yThank you very much for taking the time to provide us feedback and thank you for your time while an employee of TSP. We appreciate both the positive feedback and constructive criticism.
I'm sorry you felt a "nervous atmosphere" while at one of our accounts. That definitely wasn't our intent.
It's true we're don't like losing any account, because we don't like to lose! When TSP started, nearly 80% of our revenue did come from one major account; however, through our emerging business efforts and year-over-year growth, that account now makes up around 25% of our revenue. That's not due to reductions, but instead the account has grown every both in revenue and employee counts. TSP is committed to becoming more diversified with our client portfolio.
Thank you also for your advice on pay. This is a constant struggle for us as many of our contracted rates with our clients play a big part in what we can pay our employees. We continue to monitor market pay on an annual basis through our compensation practice. We have also implemented some systems recently to track employee pay rates and help our leaders better manage their employees total compensation.
We wish you luck in your next career journey and thank you again for your feedback and contributions to TSP!