Sep 12, 2016
TSP Response
9yThank you for taking the time to give us so much feedback. It looks like you are a current employee so I would strongly urge you to bring these concerns to your management team if you haven't already. If you did, and did not receive a satisfactory response, please speak with our talent management team to help mediate.
I also think it’s worth mentioning that TSP doesn't force anyone to come work for us. We might never meet your ideals and expectations of a great company, and if TSP is not for you, that's OK.
For your feedback regarding the workweek change - we did that a few years back to align with the workweek of our largest customer, a Fortune 500 company. This was done because of a direct request from our employees saying it would be more efficient to have the work weeks line-up. Our official workweek as stated in the handbook begins Saturday at 12:00am and ends Friday at 11:59pm.
With respect to overtime hours and compensation, if a field manager is telling you to alter your timesheet, you absolutely need to let talent management know as that is not acceptable and against company policy. Regarding the holiday hours, we follow federal and state-specific labor standards. For most employees this means OT paid once 40 hours of 'physically worked time' are achieved. As stated in the handbook, holiday hours are 'not considered hours physically worked for OT calculation purposes.'
It's certainly discouraging to see your rankings and response of our company; however, it absolutely gives us some things to work on. Thank you again for the feedback.