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TSA Telco Group

Is this your company?

No. - Inbound Call Agent TSA Telco Group Employee Review

1.0
Jun 14, 2023
Recommend
CEO approval
Business outlook

Pros

Aircon in summer was alright and they had instant hot water from a tap.

Cons

1. Microagressive racism I was one of the few Asians there and they confused me with another Asian who wore glasses, had long hair. I don't wear glasses, I have short hair and bangs. Not to mention one of the Team Leaders weirdly never wanted to talk to me and was mean to the other Asian girl. 2. Abuse and manipulation of employment definitions Was hired as contract but was told it was temp until we reach 3 months where we will be full time. They would cancel shifts out of no where but because we were casual it was "legal". Then required MC for any sick days despite being casual and not being paid that day anyways. It was assumed and expected we are available full time but what's the point when they would cancel the shift the next day. One week I only had 1 shift which was ridiculous. 3. Unpredictable/poorly communicated work schedule They roster hours on an INTRANET. You shift got cancelled and youre not rostered for today? Hope you have friends because you wont know otherwise. Not text or a email. Everything is internal. 4. Micromanagement EVERY MINUTE IS ACCOUNTED FOR . Going to the bathroom? Change your status. You get 5 minutes and your TL will check on you in the bathroom because they "care" about your health. 5. No room to be yourself. Oh do you sit at a desk for most of your week and want to pop something on it? Good luck. NOTHING on there the but a paper and a pen. I cant get over this at all. Its literally like the show severence. You are a worker and nothing else despite their pitch. 6. Management has a power kink I got in trouble for playing with toys at my desk. I was having my lunch at my desk (COVID) and got a little Lego figurine to make to pass the time as no phone are allowed. Got called in with my TL because someone from upper management saw me for playing around instead of working (the audacity). So I explained I was on lunch and was chilling out. APPEARNTLY THAT WAS NOT OKAY TOO. I need to have lunch in the lunch room now. No matter the reason, if they don't like it you obviously did something wrong. 7. You are a number They called me by the wrong name my entire employment. I tried to tell them but they would forget who I was. I have a very normal name, its just not my legal name. 8. Gaslighting and toxic work culture They are very toxic and make you feel like you're not working hard enough, like you're doing the wrong thing. If you choose to work here remember this: ITS NOT YOUR FAULT, YOU ARE DOING WHAT YOU CAN WITH THE TRAINING THEY PROVIDED. THEY ARE JUST GASLIGHTING YOU. By the end of my employment, I was bed ridden for 3 months because they stripped my confidence away and I became chronically depressed. My thyroid went haywire from the stress and I lost half my hair.

Explore other reviews about TSA Telco Group

5.0
Jun 11, 2025
Recommend
CEO approval
Business outlook

Pros

great amazing nice good cool

Cons

bad horrible yuck i need to write something to see other reviews srry

5.0
Oct 14, 2024
Recommend
CEO approval
Business outlook

Pros

Noice working environment without xtra omelette

Cons

Too much omelette to deal with.

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