Merit-based promotions are few. Promotions depend on supervisor friendship. - Customer Service Representative TRANSCOM Employee Review

2.0
Apr 6, 2019
Recommend
CEO approval
Business outlook

Pros

-Work at home -Friendly coworkers -Relatively easy job, depending on the client -Up to $200 monthly performance bonuses -Plenty of OT opportunities

Cons

-Difficult to advance -Sometimes mandatory overtime is implemented with 1-2 day notice -Some policies and rules (no bathroom breaks, mandatory verbal agreement to superiors, mandatory quality audits, questioning of "sick days", etc.) make the job feel cheap

Explore other reviews about TRANSCOM

5.0
Feb 16, 2023
Recommend
CEO approval
Business outlook

Pros

making great money here thanks

Cons

none at all right now

3.0
Jul 9, 2025
Recommend
CEO approval
Business outlook

Pros

Remote Training Mentorship was good

Cons

Stressful calls Short Breaks Tech issues Cap on Growth

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