Criminal Enterprise Provides Great Training For Sales - Sales Specialist TP Employee Review

1.0
Nov 10, 2015
Recommend
CEO approval
Business outlook

Pros

The training is excellent and my co-workers were wonderful. I liked the managers, too. Too bad it is a criminal enterprise from top to bottom. I was fired for failing to meet the sales quota because I carefully explained the details of the program I was selling to our senior citizen callers. My co-workers and supervisors knew that they were bamboozling / duping senior citizens by enrolling them into costly, worthless programs that they would be billed for until they died yet they continued to do so.

Cons

The company offers horrible, over-priced products and it comprehensively and constantly rips off it's employees and customers at every turn. The company has been fined $8 million dollars on three separate occasions for engaging in deceptive selling practices which they still carry out. The company obtains credit card information from senior citizens, delays sending the seniors details on the discount programs that they have been enrolled in and then automatically bills the seniors until they die or remember to cancel their plan memberships. They rip off the employees by denying them commissions if they are late to work more than once per pay period or if they don't make their sales quotas or if they don't adhere to the sales script.

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TP Response
7y
Thank you for the honest review. We see to it our employees feel that they are treated well, given constant support and listened to while working productively and efficiently. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to conduct an investigation to avoid similar instances from happening again. Best regards.

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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