Flipkart Social Media Specialist or senior social media executive - Flipkart Customer Support TP Employee Review

1.0
Feb 29, 2024
Recommend
CEO approval
Business outlook

Pros

Now work pressure No deadline 9-9time, no night shift No inbound

Cons

I'm compelled to share my experience with Teleperformance Bangalore and their client, Flipkart. My time there was marked by profound disappointment and dissatisfaction. The HR representative, Akshitha, and the Account Manager, Yashashvi, proved to be ineffective in addressing critical issues. Teleperformance Bangalore's handling of concerns regarding Flipkart's practices was subpar. Despite being directly involved with Flipkart's social media senior escalation team, I observed a glaring lack of accountability and transparency. The abrupt layoffs of permanent staff after Big Billion Days, juxtaposed with the retention of underperforming contractual hires, showcased a blatant disregard for employee loyalty and dedication. Moreover, instances where employees were coerced into working against their will, as evidenced by the case of my colleague who was pressured by HR to continue working despite expressing a desire to leave, underscored an unsupportive and unethical work environment. In summary, my experience with Teleperformance Bangalore and Flipkart left much to be desired. The lack of transparency, accountability, and ethical conduct was deeply disappointing. I hope both organizations take heed of these concerns and strive to create a more supportive and equitable work environment for their employees. Absolutely appalling experience with TP Bangalore and Flipkart. Zero regard for employees' well-being. They heartlessly laid off 35 hardworking individuals, leaving only 75 remaining, citing a process ramp down – a blatant lie as the process continues unabated. The utter lack of empathy and honesty is disgraceful. I wouldn't wish this toxic environment on my worst enemy. Stay far away from these companies, and spare yourself the misery. Zero stars.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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