Extremely unreliable hardware, customers can't hear you and you can't hear customers Poor use of software and unreliability causes bad service, which will be looked at as your fault 6 hours and 55-some odd minutes of call time each day without fail There is no way to add standby or wait time to give you a chance to properly document calls Lack of morale due to extremely unreasonable conditions - Termination at Will is practiced Poor oversight by supervisors, the production floor is always noisy and distracting Promises by management always unkept, such as methods to mitigate abusive customers Your effort and your productivity will always be overlooked and unrewarded You must always be your best advocate and document things that can be used against you if your performance is reviewed, but remember that this company practices At-Will Employment so you may never receive a second chance or a performance review.
