A bit review about TP - Quality Assurance Analyst TP Employee Review

3.0
Apr 18, 2023
Recommend
CEO approval
Business outlook

Pros

- Coworkers are friendly. - Living cost in bayan lepas is cheap.

Cons

- Increment is really low and did not base on what you contribute at all. They did not discuss with you before renew contact. - The manager revenge if staff does not work for their own tasks. - Keep promoting for specific race despite their experience is zero and unfair for other staff. - If lay off happen, they just try to force you to resign so that they do not have to pay for lay-off period / compensation.

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TP Response
3y
We appreciate your honesty, and we are sorry to hear about your experience. If you wish to share more feedback with us, you can always reach out to us at http://bit.ly/TPHR-newform on our website or by sending a ticket to our local teams for further assistance. Thank you for your feedback.

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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