Teleperformance - Verizon Fios Project - Columbus OH - Agent TP Employee Review

1.0
Jul 27, 2010
Recommend
CEO approval
Business outlook

Pros

The training is a cake walk

Cons

Training does very little to prep you for the call center floor

avatar
TP Response
8y
Thank you for sharing your opinion. We definitely make sure to equip our employees with the proper skills and training so they can assist and support customers efficiently. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Best regards.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

avatar
TP Response
12h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
avatar
TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
See reviews by: Helpful|Rating|Date|All