Average job and not many career opportunities. - Technical Support Agent TP Employee Review

3.0
Dec 18, 2014
Recommend
CEO approval
Business outlook

Pros

The management is not overly strict regarding what you do as long as you get your job done. I could play games while waiting for a call if I finished my backlog.

Cons

The salary is not great. There is very little career opportunities.

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TP Response
8y
Thank you for the honest review. We definitely reward hardworking employees with competitive income, great incentives and career opportunities so that they will be encouraged to work harder. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
12h
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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