Crapppy workplace - Customer Service Representative - Tech Support TP Employee Review

1.0
Oct 25, 2014
Recommend
CEO approval
Business outlook

Pros

If you are able to deal with the environment there is money to be made

Cons

The people in charge are dumb as a sack of rocks and have no clue. There is no open door policy for hr so it's hard to make a formal complaint. They do not answer the phone ever if you have an issue especially not one with payroll. I've been waiting over a month for my last check it's ridiculous.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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